Director, Business Intelligence and Analytics

San Jose, Costa Rica (flexible)

Sysdig is the secure DevOps company, and we’re at the forefront of the container, Kubernetes, and cloud revolution. We are passionate, technical problem-solvers, continually innovating and delivering powerful solutions to confidently run cloud-native applications. Our consistent contributions to open source software projects reflect our commitment to the open cloud movement.

We value diversity and open dialog to spur ideas, working closely together to achieve our ambitious goals. And we're a great place to work too — we were awarded the 2021 Bay Area Best Places to Work Award from San Francisco Business Times and the Silicon Valley Business Journal and Inc. We are looking for team members who share our commitment to customers and are willing to dig deeper, understand problems and deliver innovative solutions. Does this sound like the right place for you?

What you will do

  • Drive the global business analytics and insights vision, strategy, and execution for Sysdig’s GTM teams including Sales, Marketing, and Customer Success.

  • Collaborate with c-level executives, senior leadership, and Finance to develop and improve the business’s analytics infrastructure and ongoing deliverables including compiling metrics, building slide/presentation packages, and participating in monthly and quarterly business reviews

  • Analyze and distill insights from data across the customer lifecycle, including marketing investment and outcomes, pipeline generation and progression, bookings and performance data, and customer retention and health

  • Deliver ongoing visibility to GTM team management and practitioners into their respective parts of the business and tie back to the overarching business strategy and execution

  • Develop and manage data models, dashboards, and reports for the business using Snowflake, Tableau CRM / CRM Analytics, and 

  • Provide subject matter expertise to assist the business in developing a comprehensive data management & analytics strategy to support the business’s growth

  • Oversee and manage data quality, data security, and data compliance within SFDC, Marketo, Snowflake, Tableau CRM / CRM Analytics, and other data repositories.

  • Scale the BI/Analytics function by recruiting and building out a team of BI/Analytics managers and analysts to support the needs of the business.

What you will bring with you

  • 10+ years of analytics experience with a focus on pipeline, revenue, or financial analysis

  • 2-3 years of experience in sales forecasting or financial analytics is required

  • Proficiency with SQL and experience with business intelligence tools (Tableau CRM / CRM Analytics and Snowflake experience is a plus)

  • Knowledge of best practices for setting up data tables and schema configurations

  • Experience running SaaS sales forecast analysis with an understanding of SaaS demand generation and sales processes, SaaS metrics, and CRM data model

  • Close attention to detail and diligent review habits

What we look for

  • Experience managing cross functional processes

  • Experience running SaaS sales forecast analysis with an understanding of SaaS demand generation and sales processes, SaaS metrics, and CRM data model

  • Close attention to detail and diligent review habits

  • Driven, self-motivated, and able to work in a fast-paced, high-growth environment

Why work at Sysdig?

  • We’re a well-funded startup that already has a large enterprise customer base

  • We have a pragmatic, approachable culture, from the CEO down

  • We have an organizational focus on delivering value to customers

  • Our open-source tools ( are widely used and loved by technologists & developers

When you join Sysdig, you can expect:

  • Competitive salary and equity opportunity

  • Flexible working arrangements

  • Career growth

Additionally, we offer a variety of benefits and perks, such as:

  • A monthly allowance that can be used for the following types of expenses: (employee wellness, house cleaning services, home internet, phone expenses, office supplies, office furniture)

  • Competitive 401(k) match

  • Company provided Wellness Days

Are you ready to join us?

We're excited to receive your application.