Sales

Director Quote to Cash

San Francisco

Sysdig is the secure DevOps company, and we’re at the forefront of the container, Kubernetes, and cloud revolution. We are passionate, technical problem-solvers, continually innovating and delivering powerful solutions to confidently run cloud-native applications. Our consistent contributions to open source software projects reflect our commitment to the open cloud movement.

We value diversity and open dialog to spur ideas, working closely together to achieve our ambitious goals. And we're a great place to work too — we were awarded the 2021 Bay Area Best Places to Work Award from San Francisco Business Times and the Silicon Valley Business Journal and Inc. We are looking for team members who share our commitment to customers and are willing to dig deeper, understand problems and deliver innovative solutions. Does this sound like the right place for you?

As the Director of Sales Operations – Quote-to-Cash at Sysdig, you will be responsible for developing and delivering the world’s best tools to assist our sales teams through the product configuration, pricing & discounting, and quote generation processes. You will have the opportunity to partner with other functions to identify CPQ related needs of the business and implement tools and processes to address those needs. You will be responsible for developing a global Quote-to-Cash strategy, establishing and ensuring compliance of training processes, as well as defining the metrics and operating mechanisms for the team. 

This is an incredibly impactful role and as a result it will report directly to the VP of WW Sales Operations. The role will start as an individual contributor and will be given the opportunity to build a team over time as the business expands.

Responsibilities:

Set the Company’s CPQ Strategy – Gather requirements from key stakeholders in sales, marketing, product management, finance, legal, order management and IT and develop a comprehensive project plan to configure and deploy the company’s instance of Salesforce CPQ and Salesforce Billing.

Deploy & Manage the CPQ & Billing Applications – Manage, configure, and administer Sysdig’s Quote and Configuration engine, Salesforce CPQ and Salesforce Billing. Provide administrative tool and process related support to internal sales teams and external partners. Collaborate with IT and Finance to configure and streamline Sysdig’s ERP-CRM integrations.

Train & Enable the Sales Team – Develop CPQ related training materials and conduct remote training for new hires, existing employees, and external partners that cover quote generation, deal approvals, order submission, etc.

Educate & Empower Business Leaders – Grow to become subject matter expert on Sysdig’s product offerings, price lists, and discounting trends. Using your expertise, Partner with business leaders to develop product, pricing, and GTM strategies to further improve sales productivity.

Preferred Qualifications:

  • 5+ years of experience working with CPQ related tools and applications, preferably with Salesforce CPQ, preferably in SaaS based environments
  • Hands-on experience working with Salesforce.com’s billing toolset
  • 5+ years of experience with using and/or administering Salesforce.com CRM
  • Posses an in-depth understanding of quote-to-order processes and salesforce application models including: product catalog, pricebooks, quoting, approvals, billing workflows, and order management
  • Experience creating and delivering web-based trainings to internal teams
  • Track record of supporting large user groups and able to maintain professional demeanor when dealing with distressed users
  • Demonstrated track record of delivering results with strong leadership and organizational skills

Why work at Sysdig?

  • We’re a well-funded startup that already has a large enterprise customer base
  • We have a pragmatic, approachable culture, from the CEO down
  • We have an organizational focus on delivering value to customers
  • Our open-source tools (https://sysdig.com/opensource/) are widely used and loved by technologists & developers

When you join Sysdig, you can expect:

  • Competitive salary 
  • Flexible working arrangements
  • Career growth

Additionally, we offer a variety of benefits and perks, such as:

  • A monthly allowance that can be used for the following types of expenses: (employee wellness, house cleaning services, home internet, phone expenses, office supplies, office furniture)
  • Meal Vouchers 
  • Company provided Wellness Days

Are you ready to join us?

We're excited to receive your application.