General and Administrative

IT Engineer (East Coast Remote)

US - Remote

Sysdig is the secure DevOps company, and we’re at the forefront of the container, Kubernetes, and cloud revolution. We are passionate, technical problem-solvers, continually innovating and delivering powerful solutions to confidently run cloud-native applications. Our consistent contributions to open source software projects reflect our commitment to the open cloud movement.

We value diversity and open dialog to spur ideas, working closely together to achieve our ambitious goals. And we're a great place to work too — we were awarded the 2021 Bay Area Best Places to Work Award from San Francisco Business Times and the Silicon Valley Business Journal and Inc. We are looking for team members who share our commitment to customers and are willing to dig deeper, understand problems and deliver innovative solutions. Does this sound like the right place for you?

What you will do

  • Manage helpdesk ticket queue and support company employees 
  • Manage employee onboarding and offboarding
  • Implement new tools and practices around IT security, device management, etc. 
  • Participate in vendor and service provider assessment process, implement test strategies for new hardware and software

What you will bring with you

  • Experience with JAMF or other macOS device management platform
  • Experience managing Okta or other IdP and SSO platforms
  • Comfortable with troubleshooting and supporting macOS and Windows endpoints
  • Experience with Atlassian Jira and its Service Management ticketing system
  • Working knowledge of Google Workspace (G Suite)

What we look for

  • Confidence in taking initiative and working independently
  • Comfortable working in a constantly changing and developing environment
  • A drive to improve things and leave them better than you found them

Why work at Sysdig?

  • We’re a well-funded startup that already has a large enterprise customer base
  • We have a pragmatic, approachable culture, from the CEO down
  • We have an organizational focus on delivering value to customers
  • Our open-source tools (https://sysdig.com/opensource/) are widely used and loved by technologists & developers

When you join Sysdig, you can expect:

  • Competitive salary and equity opportunity
  • Flexible working arrangements
  • Career growth

Additionally, we offer a variety of benefits and perks, such as:

  • A monthly allowance that can be used for the following types of expenses: (employee wellness, house cleaning services, home internet, phone expenses, office supplies, office furniture)
  • Competitive 401(k) match
  • Company provided Wellness Days

Are you ready to join us?

We're excited to receive your application.