Customer Success

Senior Curriculum Developer (Raleigh)

Raleigh, NC

Sysdig is the secure DevOps company, and we’re at the forefront of the container, Kubernetes, and cloud revolution. We are passionate, technical problem-solvers, continually innovating and delivering powerful solutions to confidently run cloud-native applications. Our consistent contributions to open source software projects reflect our commitment to the open cloud movement.

We value diversity and open dialog to spur ideas, working closely together to achieve goals. And we're a great place to work too — we were awarded the 2021 Bay Area Best Places to Work Award from San Francisco Business Times and the Silicon Valley Business Journal. We are looking for team members who share our commitment to customers and are willing to dig deeper, understand problems and deliver innovative solutions. Does this sound like the right place for you?

Your Opportunity:

Sysdig is searching for a Senior Curriculum Developer to create, maintain, and deliver our customer enablement and education courseware covering Sysdig’s open source and commercial solutions.

We'd like someone who is excited to create scenarios to showcase the technology and feel very comfortable developing enablement material and exercises that walk you through different use cases. Additionally, we expect you to be an excellent communicator, able to explain complex subjects in a clear and interesting way.

The Role:

  • Develop technical curriculum programs according to organizational requirements.
  • Determine course content according to objectives.
  • Liaise with other teams and attend meetings as appropriate.
  • Design and develop practical labs including writing small functional applications and deploying them in containerized environments.
  • Collaborate with stakeholders and SMEs to determine customers' educational needs.
  • Prepare training material (videos, presentations, labs, etc).
  • Observe and evaluate the results of training programs.
  • Determine the overall effectiveness of programs and make improvements.
  • Assist in the production of video content.
  • Help maintain our academy portal – publish curriculum, run reports, garner feedback.
  • Deliver instructor-led courses and workshops, both online or in person.
  • Occasional travel may be required.

The Experience You Bring:

  • Solid experience in DevOps tools and methodologies.
  • Solid experience as a curriculum developer with instructional design experience.
  • Expertise in Docker containers, Kubernetes orchestration, Linux and/or public cloud container services and associated tooling such as Prometheus.
  • A good understanding of the cloud ecosystem and associated services (AWS, EKS, Cloudtrail, GCP).
  • Comfortable with coding in 1-2 languages (Bash, Python or Go), markdown and YAML based authoring, leveraging APIs.
  • Experience writing documentation and developing training, addressing technically complex topics/scenarios in a structured and logical manner.
  • Ability to quickly learn, grasp, and explain advanced concepts.
  • Strong analytical skills and data driven decision making.
  • A self-starter who can see a project from inception to delivery.
  • Excellent written communication skills in English.
  • Ability to work with a global team in multiple time zones.
  • Bachelor’s degree or higher in information systems or computer science, or relevant experience.

Your Background:

  • Having contributed to or lead any open-source project documentation.
  • Teaching-related training or certifications.

Why work at Sysdig?

  • We’re a well-funded startup that already has a large enterprise customer base
  • We have a pragmatic, approachable culture, from the CEO down
  • We have an organizational focus on delivering value to customers
  • Our open-source tools (https://sysdig.com/opensource/) are widely used and loved by technologists & developers

When you join Sysdig, you can expect:

  • Competitive salary
  • Flexible working hours

Additionally, we offer a variety of benefits and perks, such as:

  • 401k with company matching up to 3%
  • Flexible vacation policy 
  • A monthly allowance that can be used for the following types of expenses: (employee wellness, house cleaning services, home internet, phone expenses, office supplies, office furniture)

 

Are you ready to join us?

We're excited to receive your application.