Subprocessors
Last Updated October 10, 2024
In order to provide the Sysdig services to customers, Sysdig, Inc., inclusive of its subsidiaries as referenced below, (“Sysdig”) may use certain products or services from third party vendors, subcontractors, suppliers or content delivery networks. In some instances, these third parties may need to access or use the personal data of Sysdig customers in order for Sysdig to provide the Sysdig services to customers as instructed by the data processing agreement between Sysdig and its customer.
These third parties are called “Subprocessors” and Sysdig’s current Subprocessors are listed below.
This list also outlines the primary locations in which Sysdig or its Subprocessors may process personal data in connection with the provision of the Sysdig services to customers (though note that Sysdig may, and may permit its Subprocessors to, process data in any location in which Sysdig or its Subprocessors maintain data processing operations, subject to the terms of the data processing agreement between Sysdig and customer). In addition to transferring personal data to these locations, Sysdig may transfer personal data to (and process personal data in) any location directed by the customer. For example, where agentless host scanning is deployed (at customer’s election) the scanning of a customer’s cloud environment may be performed in the location of the customer’s workload.
In the event of a change to this subprocessor list, Sysdig will update this page along with the “Last Updated” date above. Sysdig will also provide customers with notice of the change as further set forth the customer’s agreement for the Sysdig services.
Current list of Sysdig Subprocessors:
In addition to processing by Sysdig, Inc., the following subsidiaries of Sysdig, Inc. support the Sysdig services:
Entity Name | Description | Entity Country |
Sysdig, Ltd. | Subsidiary | UK |
Sysdig, Inc. | Italian branch office of Sysdig, Inc. | Italy |
Sysdig Japan GK | Subsidiary | Japan |
Sysdig Technology, S. L. | Subsidiary | Spain |
Sysdig France, SAS | Subsidiary | France |
Sysdig India, Pvt. Ltd. | Subsidiary | India |
Sysdig d.o.o Beograd | Subsidiary | Serbia |
Apolicy Ltd. | Subsidiary | Israel |
Sysdig Canada, Inc. | Subsidiary | Canada |
Sysdig Costa Rica SRL | Subsidiary | Costa Rica |
Sysdig Germany GmbH | Subsidiary | Germany |
Sub-Processor Name | Link to privacy policy and contact details | Primary location(s) of processing | Description of services provided |
Amazon Web Services Inc. | https://aws.amazon.com/privacy/ | USA, Germany, Australia, India, Sweden | Data Storage |
Azure OpenAI (in conjunction with use of Sysdig Sage- optional functionality only) | https://privacy.microsoft.com/en-US/ | USA, Sweden | Advanced Language LLM (for content generation) |
https://policies.google.com/privacy?hl=en-US | USA | Analytics | |
Gainsight | https://www.gainsight.com/policy/privacy/ | USA | Customer Success Platform |
Google Cloud Platform | https://cloud.google.com/privacy | USA, Saudi Arabia | Data Storage |
Intercom | https://www.intercom.com/legal/privacy | USA | Customer Support Tool |
International Business Machines Corporation | https://www.ibm.com/privacy/us/en/ | USA, Canada, Brazil, Germany, UK, France, Japan, Australia, Canada, Spain | Data Storage |
Mezmo (formerly LogDNA) | https://www.mezmo.com/privacy-policy | USA | Data Storage |
Microsoft Azure | https://privacy.microsoft.com/en-us/privacystatement | at customer’s election and direction | Data Storage |
MongoDB | https://www.mongodb.com/legal/privacy-policy | USA, Canada, Brazil, Germany, UK, France, Japan, Australia, Spain India, Saudi Arabia | Data Storage |
Neo4j, Inc. | https://neo4j.com/privacy-policy/ | USA, Germany, Australia, Canada, Brazil, Germany, UK, France, Japan, Australia, Spain | Data Storage |
Pendo.io, Inc. | https://www.pendo.io/legal/privacy-policy/ | USA | Product Analytics application |
Salesforce Inc. | https://www.salesforce.com/company/privacy/ | USA | Customer Relationship Management and Customer Support |
Twilio Segment | https://www.twilio.com/en-us/legal/privacy | USA | Quality Assurance and Customer Support |
Sentry.io | https://sentry.io/privacy/ | USA | Error Tracking |
Sisense | https://www.sisense.com/privacy-policy/ | USA | Analytics and Reporting Tool |
Slack Technologies, LLC | https://slack.com/trust/privacy/privacy-policy | USA | Messaging Application |
Snowflake | https://www.snowflake.com/privacy-policy/ | USA | Cloud Data Platform |
Vitally, Inc. | https://www.vitally.io/privacy-policy | USA | Customer Success Platform |