Subprocessors
Last Updated May 9, 2023
In order to provide the Sysdig services to customers, Sysdig, Inc., inclusive of its subsidiaries as referenced below, (“Sysdig”) may use certain products or services from third party vendors, subcontractors, suppliers or content delivery networks. In some instances, these third parties may need to access or use the personal data of Sysdig customers in order for Sysdig to provide the Sysdig services to customers (“Customer Personal Data”). These third parties are called “Subprocessors.” Sysdig processes Customer Personal Data as long as reasonably necessary to achieve the purposes of the customer agreement.
In the event of a change to this subprocessor list, Sysdig will update this page along with the “Last Updated” date above. Sysdig will also provide you with notice of the change as further set forth in your agreement for the Sysdig services.
Current list of Sysdig Subprocessors:
In addition to processing by Sysdig, Inc., the following subsidiaries of Sysdig, Inc. support the Sysdig services:
| Entity Name | Description | Entity Country |
| Sysdig, Ltd. | Subsidiary | UK |
| Sysdig, Inc. | Italian branch office of Sysdig, Inc. | Italy |
| Sysdig Japan GK | Subsidiary | Japan |
| Sysdig Technology, S. L. | Subsidiary | Spain |
| Sysdig France, SAS | Subsidiary | France |
| Sysdig India, Pvt. Ltd. | Subsidiary | India |
| Sysdig d.o.o Beograd | Subsidiary | Serbia |
| Apolicy Ltd. | Subsidiary | Israel |
| Sysdig Canada, Inc. | Subsidiary | Canada |
| Sysdig Costa Rica SRL | Subsidiary | Costa Rica |
| Sysdig Germany GmbH | Subsidiary | Germany |
| Sub-Processor Name | Link to privacy policy and contact details | Location(s) of processing* | Description of services provided |
| Amazon Web Services Inc. | https://aws.amazon.com/privacy/ | USA, Germany, Australia | Data Storage |
| https://policies.google.com/privacy?hl=en-US | USA | Analytics | |
| Google Cloud Platform | https://cloud.google.com/privacy | USA | Data Storage |
| Intercom | https://www.intercom.com/legal/privacy | USA | Customer Support Tool |
| International Business Machines Corporation | https://www.ibm.com/privacy/us/en/ | USA, Canada, Brazil, Germany, UK, France, Japan, Australia, Canada, Spain | Data Storage |
| Mezmo (formerly LogDNA) | https://www.mezmo.com/privacy-policy | USA | Data Storage |
| MongoDB | https://www.mongodb.com/legal/privacy-policy | USA, Canada, Brazil, Germany, UK, France, Japan, Australia, Canada, Spain | Data Storage |
| Neo4j, Inc. | https://neo4j.com/privacy-policy/ | USA, Germany, Australia | Database Management System |
| Pendo.io, Inc. | https://www.pendo.io/legal/privacy-policy/ | USA | Product Analytics application |
| Salesforce Inc. | https://www.salesforce.com/company/privacy/ | USA | Customer Relationship Management and Customer Support |
| Segment.io, Inc. | https://segment.com/docs/legal/privacy/ | USA | Quality Assurance and Customer Support |
| Sisense | https://www.sisense.com/privacy-policy/ | USA | SQL Analytics and Reporting Tool |
| Slack Technologies, LLC | https://slack.com/trust/privacy/privacy-policy | USA | Messaging Application |
| Snowflake | https://www.snowflake.com/privacy-policy/ | USA | Cloud Data Platform |
| TalkDesk | https://www.talkdesk.com/privacy-policy/ | USA | Customer Support Tool |
| Vitally, Inc. | https://www.vitally.io/privacy-policy | USA | Customer Success Platform |
*Note, in addition to the locations listed below, processing may also occur in each of the Sysdig entity countries listed above