Subprocessors

Last Updated August 22, 2022

In order to provide the Sysdig services to customers, Sysdig, Inc., inclusive of its subsidiaries as referenced below, (“Sysdig”) may use certain products or services from third party vendors, subcontractors, suppliers or content delivery networks. In some instances, these third parties may need to access or use the personal data of Sysdig customers in order for Sysdig to provide the Sysdig services to customers (“Customer Personal Data”). These third parties are called “Subprocessors.”  Sysdig processes Customer Personal Data as long as reasonably necessary to achieve the purposes of the customer agreement.

In the event of a change to this subprocessor list, Sysdig will update this page along with the “Last Updated” date above. Sysdig will also provide you with notice of the change as further set forth in your agreement for the Sysdig services.

Current list of Sysdig Subprocessors:

In addition to processing by Sysdig, Inc., the following subsidiaries of Sysdig, Inc. support the Sysdig services:

Entity Name

Description

Entity Country

Sysdig, Ltd.

Subsidiary

UK

Sysdig, Inc.

Italian branch office of Sysdig, Inc.

Italy

Sysdig Japan GK

Subsidiary

Japan

Sysdig Technology, S. L.

Subsidiary

Spain

Sysdig France, SAS

Subsidiary

France

Sysdig India, Pvt. Ltd.

Subsidiary

India

Sysdig d.o.o Beograd

Subsidiary

Serbia

Apolicy Ltd.

Subsidiary

Israel

Sysdig Canada, Inc.

Subsidiary

Canada

Sysdig Costa Rica SRL

Subsidiary

Costa Rica

Sysdig Germany GmbH

Subsidiary

Germany

Sub-Processor Name

Link to privacy policy and contact details

Location(s) of processing*

Description of services provided

Airbrake

https://airbrake.io/privacy

USA

Error Logging Tool

Amazon Web Services Inc.

https://aws.amazon.com/privacy/

USA, Germany, Australia

Data Storage

Google

https://policies.google.com/privacy?hl=en-US

USA

Analytics

International Business Machines Corporation

https://www.ibm.com/privacy/us/en/

USA, Canada, Brazil, Germany, UK, France, Japan, Australia, Canada

Data Storage

Intercom

https://www.intercom.com/legal/privacy

USA

Customer Support Tool

Salesforce Inc.

https://www.salesforce.com/company/privacy/

USA

Customer Relationship Management and Customer Support

Segment.io, Inc.

https://segment.com/docs/legal/privacy/

USA

Quality Assurance and Customer Support

Sisense

https://www.sisense.com/privacy-policy/

USA

SQL Analytics and Reporting Tool

TalkDesk

https://www.talkdesk.com/privacy-policy/

USA

Customer Support Tool

Google Cloud Platform

https://cloud.google.com/privacy

USA

Data Storage

Snowflake

https://www.snowflake.com/privacy-policy/

USA

Cloud data platform

Hotjar

https://www.hotjar.com/privacy/

USA

Analytics

Memzo (formerly LogDNA)

https://www.mezmo.com/privacy-policy

USA

Data Storage

MongoDB

https://www.mongodb.com/legal/privacy-policy

USA, Canada, Brazil, Germany, UK, France, Japan, Australia, Canada

Data Storage

*Note, in addition to the locations listed below, processing may also occur in each of the Sysdig entity countries listed above